Shipping policy

I ship worldwide and aim to ship all orders within 2 business days.

United Kingdom

I provide two options for delivery. Hermes, which takes 3-4 days with a signature and tracking. Or if you want something faster, I have provided the option of Royal Mail 1st Class Signed For. If you would like another form of shipping, send me an email and I can arrange it for you but there might be an additional cost.

International

Customers in USA and Canada - I use Royal Mail International Tracked and the price is weight dependant. Please be aware that there might be import taxes to pay in your country. Dóttir Studio is not responsible for these so please keep that in mind.

Customers in Europe - I send parcels Royal Mail International Tracked. This means they usually arrive within 5/10 working days of posting for Europe. Please be aware there might be import taxes to pay in your country. I ship from the UK which has now left the EU, so even if you have ordered something from me in the past, the rules might have changed. Dóttir Studio is not responsible for these so please keep that in mind.

Customers in The Rest of the World - sorry to bunch you together like this, but all other customers, I ship parcels Royal Mail International Tracked. This means they usually arrive within 7/10 working days of posting, maybe longer. Please be aware there might be import taxes to pay in your country. Dóttir Studio is not responsible for these so please keep that in mind.

**Please note due to Brexit, there might be additional delays for European customers. Please also be aware that there might be import taxes to pay in your country now the UK has left the EU. Dóttir Studio is not responsible for these so please keep that in mind.**

Parcels can take up to 6 weeks from the point of purchase to arrive in any international destination and I’m not responsible for delays that are caused due to the pandemic. I will do my best to chase and assist you in following up on the location of the item but unless a parcel is missing for an extended period of time I can’t register it as lost with the post office.